We will attend your property and meet your guest on arrival . Go through property with client. Again when client is checking out we will attend the property and check property is they way the client found it. Collection of keys of property

What is a check in and check out?

This two stage process is the start (check in) and end (check out) of a tenancy of holiday agreement.

The Check-in

All ingoing tenants should be present at the property for the check-in so that everything is agreed and signed in one go. We shall walk around the whole property, inside and outside with your tenant/s to make sure they agree with the inventory and condition of the property. We will also make sure the tenant is aware of what is expected of them during the tenancy.

The Check out

The check-out process is the final stage in the tenancy process and involves a report being produced of the condition of the property (and its contents) versus the inventory at the time of the tenant checking in. It is vital that any missing contents, damage to the property, and lost keys (etc) are captured at this stage with photo/video evidence. A lack of substantial evidence will almost certainly result in a failed deposit clawback claim.